Hong Kong International Airport and Air New Zealand were awarded the International Air Transport Association’s (IATA) digital identity system certification in 2026. This certification marks their leading deployment of integrated digital identity technology to streamline passenger verification and airport processes.
IATA Global Passenger Survey Shows Rising Biometric Adoption and Satisfaction
Data from IATA’s 2026 Global Passenger Survey, released on October 28, indicates biometric processing usage increased to 58% globally, up from 50% in 2025. The survey gathered responses from over 10,000 travelers across more than 200 countries. Passenger satisfaction with biometric experiences hit 87% in 2026. Moreover, 78% expressed willingness to share biometric data to avoid presenting passports and boarding
passes during security. Additionally, 84% were interested in using digital passports for online check-in, and 82% said they would share digital travel IDs with airlines at booking to receive personalized services such as visa information.
IATA Emphasizes Benefits and Need for Government Framework
Nick Careen, IATA Senior Vice President of Operations, Safety and Security, highlighted that passenger demand for biometrics is growing due to smoother travel and increased security. He said, “More passengers are experiencing biometrics during their travels. They like it and want more.” Careen added that governments must establish frameworks for issuing and recognizing secure digital passports or Digital Travel Credentials to normalize biometric use internationally.
Traveler Options and U.S. Agency Policies on Biometrics
Passengers flying through Hong Kong International Airport with Air New Zealand may experience quicker identity verification due to certified digital identity systems. In the United States, the Transportation Security Administration permits travelers to decline facial comparison technology without incurring delays or losing their place in security lines. U.S. Customs and Border Protection provides alternate processing options for citizens refusing facial photo capture, typically involving manual document verification.
IATA’s Role and Global Influence in Aviation Biometrics
IATA represents over 370 airlines worldwide, including American Airlines, Delta Air Lines, Ryanair, United Airlines, and Lufthansa. Its 2026 Global Passenger Survey reflects global trends in biometric and digital identity acceptance in air
travel, underscoring the increasing integration of these technologies within the aviation sector.
