WestJet cancelled over 300 flights on Monday, August 3, 2026, representing approximately 62% of its schedule, after flight attendants went on strike early Sunday morning, August 2. The strike followed failed contract negotiations over wages and unpaid ground work claims. The labour disruption led to widespread cancellations throughout Canada and affected international flights, leaving groups such as Scouts Canada youth stuck overseas.
Tentative Agreement and Ongoing Flight Disruptions
WestJet and the Canadian Union of Public Employees (CUPE) Local 8125 announced a tentative deal on August 3 aimed at ending the strike, but flight attendants have a 30-day ratification period. The airline declared it was entering a
recovery phase but warned that restoring normal operations would take several days. Flight cancellations and delays persisted through Tuesday, August 4, with passengers advised to verify flight statuses before travelling.
Stranded Passengers in Europe and Travel Challenges
Marsha Manuel, a passenger stranded in Lisbon, Portugal, was forced to extend her hotel stay by two nights after her flight cancellation, saying, “We booked the hotel that we’re at for another two nights because we have no idea when we’re going to be home.” Manuel also reported difficulties securing alternative travel, with Air Canada fares exceeding $6,000 for a possible return. Similarly, 13 Scouts Canada youths and their leader
Ryan O’Keefe remain stranded in Copenhagen. O’Keefe described ongoing confusion with WestJet rebookings, stating, “I have no update from WestJet.” The airline agreed to cover hotel expenses for the youth group, estimated at nearly $3,000 per day.
WestJet Passenger Policies and Compensation Regulations
WestJet extended flexible change and cancellation options to customers holding bookings up to August 4, 2026, allowing one-time free modifications. Under Canadian Transportation Agency regulations, labour disruptions are considered beyond airline control, so passengers affected by the strike are not entitled to cash compensation for delays or cancellations. Travelers impacted by cancellations can request rebooking on the next available flight within 48 hours
or obtain full refunds via WestJet’s website if they opt not to travel.
Statements from WestJet and CUPE Officials
WestJet CEO Alexis von Hoensbroech apologized for the ongoing disruptions, stating, “We know this disruption has been frustrating for our guests and WestJetters and we’re sorry for that. Our teams are working hard to restore service and get our guests on their way.” CUPE Local 8125 President Alia Hussain confirmed the 30-day vote period for the tentative agreement, which includes pay increases, but said details remain confidential until members are briefed.
Flight Operations Status at Canadian Airports
At Greater Moncton Romeo LeBlanc International Airport, a spokesperson reported only minor disruptions, with some flights
to Calgary cancelled on Sunday and Monday. Flights to Calgary and Edmonton were on schedule by Tuesday, August 4. Fredericton International Airport also experienced cancellations but listed WestJet flights as on time on Tuesday. WestJet suspended all flights at multiple Canadian airports starting Sunday morning, including Greater Moncton and Fredericton, to comply with the strike action.
