United Airlines encountered a technology outage on the morning of Saturday, July 25, 2026, resulting in widespread flight delays across the United States. The disruption impacted the airline’s reservation system, hindering ticket processing and passenger check-in procedures, affecting contact centers and check-in processes.
Delays Across Major Airports Including Washington Dulles and Newark
Passenger reports of check-in complications, boarding delays, and baggage handling problems surfaced before 7:40 a.m. ET, with over 430 issue reports logged on Down Detector by 8:23 a.m. ET. Flights from hubs including Washington Dulles International Airport in Virginia and Newark Liberty International Airport in New Jersey, as well as routes spanning from New York to San
Francisco, were affected. Flights that were already airborne or had left the gate were not impacted by the outage.
United Airlines Addresses and Resolves the Outage
A United Airlines spokesperson stated, “Our teams are getting our operations back to normal after a technology outage affected contact centers and check-in processes earlier today.” The airline confirmed the issue has been resolved and operations are returning to normal. Customers were encouraged to check flight status via the United app before traveling.
Historical Context: Past United Tech Disruptions Linked to CrowdStrike Update
Two years ago, United Airlines suffered major technology disruptions linked to a CrowdStrike update that caused thousands of flight cancellations and communications challenges between pilots and ground staff.
