Iberia Airlines has introduced a new travel planning application enhanced with ChatGPT technology. This tool provides users with an interactive conversational AI experience tailored to assist with trip arrangements.
The app, which incorporates OpenAI’s ChatGPT as its core technology, became available in June 2026. It aims to deliver a more personalized and efficient approach to travel planning for Iberia customers.
By integrating conversational AI, Iberia offers its travelers a novel way to engage with travel planning services through the app. Although further details about the app’s specific features or integration with booking systems are not disclosed, this launch marks a
step toward using AI-driven tools in airline customer engagement.
