United Airlines encountered a technology outage on Saturday morning, 25 July 2026, resulting in flight delays across multiple locations in the United States.
Passengers began reporting issues ahead of 7:40 a.m. UTC, with more than 430 outage incidents logged by 8:23 a.m. The disruption affected the airline’s reservation system, which prevented check-ins and ticket processing, impacting contact centers and check-in procedures nationwide.
Delays Reported at Major Airports Including Washington Dulles and Newark
Operational problems impacted passengers at Washington Dulles International Airport in Virginia and Newark Liberty International Airport in New Jersey, where delays, difficulties in checking in, boarding challenges, and bag check issues were reported. Flights already airborne or those
that had left the gate remained unaffected by the outage.
Official Statement: Issue Resolved and Operations Normalizing
United Airlines confirmed the problem has been resolved. A spokesperson said, “Our teams are getting our operations back to normal after a technology outage affected contact centers and check-in processes earlier today.” The airline encouraged customers to verify their flight status through the United app before traveling.
The airline has previously experienced significant tech disruptions linked to a CrowdStrike update two years prior, which had caused thousands of flight cancellations and communication problems.
